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Privacy & Security

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2025

Quick Overview

Data Protection

We use industry-standard encryption and security measures

Anonymous Options

Feedback can be collected anonymously when preferred

GDPR Compliant

Full compliance with European data protection regulations

Transparent Practices

Clear information about what data we collect and why

1. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Organization information (optional)
  • Account preferences and settings

Feedback Data

When using our platform, we collect:

  • Feedback responses and conversations
  • AI interaction data
  • Usage patterns and analytics
  • Metadata about feedback sessions

Technical Information

We automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information
  • Usage logs and performance data

2. How We Use Your Information

We use your information to:

  • Provide our services: Enable response collection, AI analysis, and reporting features
  • Improve our platform: Analyze usage patterns to enhance user experience
  • Communication: Send important updates, security alerts, and support responses
  • Analytics: Generate insights and trends while maintaining privacy
  • Security: Protect against fraud, abuse, and security threats
  • Legal compliance: Meet legal obligations and respond to lawful requests

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data in these limited circumstances:

  • Service providers: Trusted third parties who help us operate our platform
  • Legal requirements: When required by law or to protect rights and safety
  • Business transfers: In case of merger, acquisition, or asset sale
  • With consent: When you explicitly authorize sharing

Public Vibeboards: Content in public vibeboards is visible to all users and may be indexed by search engines.

4. Data Security

We implement comprehensive security measures:

  • Encryption: Data encrypted in transit and at rest
  • Access controls: Strict authentication and authorization
  • Regular audits: Security assessments and vulnerability testing
  • Data backup: Secure, encrypted backup systems
  • Incident response: Prepared procedures for security events

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your data
  • Objection: Object to certain types of processing
  • Withdraw consent: Revoke consent for data processing

To exercise your rights, contact us at privacy@vibesboard.com

6. Data Retention

We retain your data for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services and user experience

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

7. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure adequate protection through:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions for certain countries
  • Other appropriate safeguards as required by law

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Privacy Officer

privacy@vibesboard.com

General Inquiries

hi@vibesboard.com